Privacy Policy

My Swiss Company SA is committed to protecting your privacy. Contact us if you have any questions or concerns regarding the use of your personal data, and we will be happy to assist you. By using this site and/or our services, you consent to the processing of your personal data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Privacy Policy
  2. Data protection principles we commit to follow
  3. Your rights regarding your personal data
  4. What personal data we collect about you
  5. How we use your personal data
  6. Who else has access to your personal data
  7. How we secure your data
  8. Cookie information
  9. Contact information

Definitions

Personal Data: Any information related to an identified or identifiable natural person.

Processing: Any operation or set of operations performed on personal data.

Data Subject: A natural person whose personal data is processed.

Child: A natural person under 16 years of age.

We/Us: My Swiss Company SA

Data Protection Principles

We are committed to adhering to the following data protection principles:

  • Lawfulness, Fairness, and Transparency: Our data processing activities are based on lawful grounds. Your rights are always considered before processing your personal data. We provide information on data processing upon request.
  • Purpose Limitation: Processing activities align with the purpose for which personal data was collected.
  • Data Minimization: We only collect and process the minimum amount of personal data required for any purpose.
  • Storage Limitation: We do not store personal data longer than necessary.
  • Data Accuracy: We strive to ensure data accuracy.
  • Data Integrity and Confidentiality: We do our best to maintain data integrity and confidentiality.

Your Rights as a Data Subject

You have the following rights:

  • Right to Information: You have the right to know whether your personal data is processed, what data is collected, where it comes from, and why it is processed.
  • Right of Access: You have the right to access the data collected about you, including obtaining a copy of your personal data.
  • Right to Rectification: You can request correction or deletion of inaccurate or incomplete personal data.
  • Right to Erasure: In certain cases, you can request the deletion of your personal data.
  • Right to Restrict Processing: When certain conditions apply, you have the right to restrict the processing of your personal data.
  • Right to Object to Processing: In some cases, you can object to the processing of your personal data, such as for direct marketing purposes.
  • Right to Object to Automated Processing: You have the right to object to automated processing, including profiling.
  • Right to Data Portability: You can obtain your personal data in a machine-readable format or request direct transfer to another processor.
  • Right to File a Complaint: If we refuse your request, we will explain why. If you are not satisfied, please contact us.
  • Right to Withdraw Consent: You can withdraw any consent given for the processing of your personal data.

Data We Collect

Information You Provide:

  • This includes your email address, name, billing address, home address, and other data needed to deliver services or enhance your customer experience.

Information Collected Automatically:

  • This includes information such as IP address, browsing history, and purchase history, collected through cookies and other session tools.

Information from Our Partners:

  • We collect information from trusted partners who have legal grounds to share data with us.

Publicly Available Information:

  • We may gather publicly available information about you.

How We Use Your Personal Data

We use your personal data to:

  • Provide our services, including registering your email and name, communicating with you, and fulfilling legal or contractual obligations.
  • Improve customer experience.
  • Send personalized offers (with consent or legitimate interest).
  • Conduct customer satisfaction surveys.

Who Else Can Access Your Data

We do not share your personal data with strangers. In some cases, data is shared with trusted partners to provide better services or meet legal obligations.

How We Secure Your Data

We use secure protocols for data communication and transfer. We monitor systems for vulnerabilities and take appropriate measures to ensure data protection. However, no method of data transmission over the internet is completely secure.

Children

We do not intend to collect data from children. We do not target children with our services.

Cookies and Other Technologies

We use cookies to analyze customer behavior, administer the website, and track user activity to improve services.

Types of Cookies:

  • Necessary Cookies: Required for essential website functionality.
  • Functional Cookies: Enhance user experience by remembering preferences.
  • Analytical Cookies: Monitor website usage and performance.
  • Advertising Cookies: Deliver personalized ads and limit ad frequency.

You can manage cookies through browser settings. Learn more about cookies at allaboutcookies.org.

We use Google Analytics for website traffic measurement. For more details, refer to Google’s Privacy Policy.

Contact Information:

My Swiss Company SA, Tribschenstrasse 62a, 6005 Lucerne, Switzerland,
+ 41 41 566 76 46

My Swiss Company SA, Rue Adrien-Lachenal 26, 1207 Geneva, Switzerland,
+41 22 566 82 44

Policy Updates

We reserve the right to update this Privacy Policy. The latest update was made on May 20, 2024.